Summary Article 6- Organizational Behavior - Conflict Resolution

 Summary of Conflict Resolution

Conflict resolution is a crucial skill, and several articles explore various strategies and approaches to handling conflicts effectively. In "Radical Compassion as the Goal of Conflict Resolution," Henry Yampolsky advocates for radical compassion, which involves an intimate connection with another person's humanity while acknowledging that we can never truly know their experiences. This approach emphasizes autonomy, inclusion, exploration, and expansion to transform conflicts.

 In "5 Conflict Resolution Strategies," Katie Shonk presents five effective conflict resolution strategies. These include recognizing biased fairness perceptions, avoiding escalating tensions, overcoming an "us versus them" mentality, identifying deeper issues, and separating sacred from pseudo-sacred issues.

Clea Simon's article, "The Power of Productive Disagreement: Listening and Language in Conflict Resolution," focuses on the importance of honest and open listening during disagreements. The article highlights the role of language in shaping perceptions during conflicts and introduces the HEAR approach for constructive language use.

Dorothy Walker's "3 ways to resolve a conflict" discusses the power of positive energy transference in conflict resolution. The three steps involve preparation, diffusing the conflict and moving forward, and making an agreement to resolve conflicts effectively.

In "Conflict Resolution Examples in History: Learning from Nuclear Disarmament," Katie Shonk examines historical examples of nuclear disarmament efforts. The article emphasizes the significance of active listening, constructive ambiguity, careful selection of negotiators, and private and sensitive negotiations in conflict resolution.

 

Conclusion:

Conflict resolution is a critical skill in both personal and professional life. Emphasizing radical compassion, active listening, positive energy transference, and employing effective strategies can help navigate conflicts successfully. These articles demonstrate the importance of empathy, understanding others' perspectives, and promoting open dialogue to create meaningful connections and achieve win-win outcomes. If we learn from historical examples and apply these insights, can enhance our conflict resolution skills and contribute to a more peaceful and cooperative future.

References:

1.     Shonk, K. (2023). 5 Conflict Resolution Strategies. PON - Program on Negotiation at Harvard Law School. https://www.pon.harvard.edu/daily/conflict-resolution/conflict-resolution-strategies/

2.     Shonk, K. (2023). Conflict Resolution Examples in History: Learning from Nuclear Disarmament. PON - Program on Negotiation at Harvard Law School. https://www.pon.harvard.edu/daily/conflict-resolution/conflict-resolution-examples-in-history-learning-from-nuclear-disarmament/

3.     Simon, C. (2022, November 22). The Power of Productive Disagreement: Listening and Language in Conflict Resolution. Harvard Gazette. https://hbswk.hbs.edu/item/when-agreeing-to-disagree-is-a-good-beginning

4.     TED Institute. (2020, April 1). 3 ways to resolve a conflict | Dorothy Walker | TED Institute [Video]. YouTube. https://www.youtube.com/watch?v=r4xPwhcnS-Q

5.     TEDx Talks. (2022, November 1). Radical Compassion as the Goal of Conflict Resolution | Henry Yampolsky | TEDxFaurotPark [Video]. YouTube. https://www.youtube.com/watch?v=PB4ClGTWpBA

6.     Speaker Bios. (n.d.). Hokie Wellness | Virginia Tech. https://hokiewellness.vt.edu/hwondemand/employee-wellness-on-demand/remaining-resilient-webinar-series/speaker-bios.html#:~:text=Henry%20Yampolsky%20is%20a%20mediator,Office%20of%20Equity%20and%20Accessibility.